Return Policy
At Remedy Tulalip, customer satisfaction matters to us. Due to cannabis regulations, all cannabis sales are final. However, we may offer exchanges for defective products.
Defective Products
If you receive a defective item, please bring it back within 10 days with:
- Original packaging with the lot, batch, or inventory number fully legible.
- Receipt or proof of purchase.
Examples include:
- Vape devices that do not function.
- Leaking cartridges.
- Broken or defective hardware.
All returns are reviewed by management and approved on a case-by-case basis.
Non-Returnable Items
We cannot accept returns for:
- Opened or used products.
- Personal preference (taste, potency, effects, etc.).
- Products damaged by misuse.
- Clearance or sale items.
Please check your order before leaving the store. If there is an issue, our team will do our best to help make it right.